What
is an Ezine?
An
Ezine is a newsletter that is distributed
via email or online. It is also known
as an Email Magazine, Online Publication
or Electronic Newsletter.
Companies use ezines to keep in touch
with their customers, inform them of new
products, special offers, and are usually
published free of charge. When your mailing
list reaches a certain number, say around
4000 you can consider selling advertising
space in your Ezine.
The usual way to subscribe to an Ezine
is by signing-up on a web site and sending
a blank email to a subscribe email address.
Anther method is through Web Directories.
Why should I publish an Ezine?
Staying in touch with your customers and
potential customers is a key reason to
publish an Ezine.. It can overcome one
of the challenges to business on the Internet,
and that is the trust factor. Ezines enable
you to build relationships and create
an online identity.
For example, someone is interested in
buying a product you offer, but is hesitate
because they don't know you, or have any
history with you. Plus.. There is no face
to face interaction and they can't talk
to you directly. If, however, your messages
have been clear, concise and straight
forward and are willing to help me, this
reinforces your competency and potential
customers are more likely to buy from
you. Ezines provide the perfect vehicle
with which to accomplish this.
An important side benefit to publishing
an Ezine (newsletter) is it allows you
to notice trends in your business, so
that you can improve your customer service
and ultimately improve your bottom line.
Consider this?
What is one of the first tasks you undertake
when you arrive at the office? Chances
are you read your email. Email use is
rising fast. According to Forrester Research,
over 35 percent of Internet user time
is spent with email. What is most interesting
is that we even check our work email while
on vacation and during the weekend. It
has become a part of our every day lives.
With people spending so much time on email,
there is an enormous opportunity to market
to them and build solid customer relationships.
Email has emerged to become one of the
most profitable and economical ways to
manage customer relationships, presenting
marketers with many opportunities and
benefits.
Opportunities
Low Cost - Email advertising is the most
cost-effective way to reach customers.
When you consider how much money you spend
on traditional marketing vehicles, the
value of email marketing is evident. For
instance, you do not have to worry about
production, the use of materials or postage
- as you do for direct mail. What is most
attractive is that you market to an audience
that will receive your message and likely
respond to it because they have provided
permission to accept it
Targeted and Qualified Audience
When you create your own email list (as
opposed to buying it) it means you follow
a process whereby you contact your intended
audience and gain permission to use their
email address for future communications
from your company. No list is more targeted
or qualified. Because these individuals
have agreed to accept a message from you,
it is likely that they will read the message
and take part in a particular action,
whether it is to simply visit your site
or make a purchase. This type of marketing
is very effective – particularly
when you consider direct marketing or
other forms of traditional advertising
where you spend large amounts to reach
an audience that may never receive your
message.
Fast, Efficient and Effective
Developing an email campaign is not as
resource hungry as other marketing activities.
You simply develop the message, identify
your audience and send the message. There
is also the flexibility to alter the message
for different audience groups. For example,
you may send a message informing recent
buyers about a sale you are having. Then,
you may add a coupon to this message for
customers who have visited your store
but have not yet made a purchase. This
flexibility is not available with other
marketing vehicles, which require various
resources to implement. Email marketing
also generates immediate responses since
the call to action is within the message
and provides an easy response mechanism
for customers. For example, all they have
to do is click on a link.
Personalized Communication
Email marketing is a proactive medium
to maintain contact with customers and
build relationships with them. Leveraging
information from past interactions, you
can identify where your customers are
in the buying process and engage them
with regular communication that is tailored
to their needs with personalized messages
and timely information. You can deliver
information that provides the most satisfaction
to them and is most profitable to you.
For instance, you may remind customers
about a sale you are having, invite them
to a customer appreciation night or alert
them with new product notifications. By
personalizing the customer experience
you can maximize existing relationships
and turn prospects into long-term, loyal
and profitable customers.
Easy to Track and Evaluate
Traditional marketing campaigns can take
months to plan, implement and evaluate.
For instance, to roll-out a direct mail
campaign it would take weeks to develop
the content, organize production and mail
the promotion. Then, there is a period
of time when you wait and see if your
campaign brought any results. Have people
visited your web site? Have they visited
your store? Have they made a purchase?
What exactly is the return on investment?
Measurement of the effectiveness of the
campaign is limited. Email marketing campaigns
can be executed within days and results
tracked immediately. Using various software
packages, you can determine how many customers
received the email, how many opened it
and how many bought a product because
of your message.
The low cost, efficiency, and personalized
nature of email marketing provides substantial
opportunity to reach all your marketing
objectives, whether it be to increase
sales, improve brand awareness, or drive
site traffic.
Increase Sales
In addition to providing an easy means
to send out coupons, discounts and other
promotions, email marketing enables you
to provide a solid call-to-action to a
specific offer, which is easy to take
advantage of. If you want to increase
sales, a strong offer is central to the
success of your email campaign. It’s
also effective to include e-commerce functionality
within the email to shorten the sales
process.
Improve Brand Awareness
Email provides an easy medium through
which to gain the attention of a large
audience, particularly if your message
is entertaining, compelling, or unique.
The trick is to improve the association
of your message with the branding of your
company. For instance, if your audience
is primarily young and have a carefree
attitude, you may provide a promotion
to win an outdoor adventure vacation.
Drive Site Traffic
If you want to increase your site traffic,
email marketing provides an easy and effective
avenue through which to entice people
to your site. Attract attention to your
site with a sample of the benefits your
business provides. Provide content that
will attract the audience’s attention
and encourage customers to check your
site for more information. Entice them
with free offers, humor, or entertaining
tools.
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